UNITED PARCEL SERVICE INC (UPS)

United Parcel Service, Inc. (UPS), founded in 1907, is a global package delivery and logistics provider serving more than 200 countries and territories, offering transportation and delivery through an integrated air and ground network, distribution, contract logistics, ocean freight, airfreight, customs brokerage and insurance; in 2024 it delivered an average of 22.4 million packages per day (5.7 billion for the year) and generated total revenue of $91.1 billion. The company operates through two reporting segments—U.S. Domestic Package and International Package (together its global small package operations)—plus a Supply Chain Solutions segment that includes forwarding, logistics, digital and other businesses. U.S. Domestic Package provides time-definite air and ground delivery across the contiguous United States, including same-day, next-day, two-day and three-day air options, a day-definite ground network delivering about 16 million packages daily, and the UPS SurePost residential service (insourced from USPS beginning January 1, 2025).

International Package covers small package operations in Europe, the Indian sub-continent, Middle East and Africa, the Americas (Canada and Latin America) and Asia, offering guaranteed day- and time-definite international shipping, cross-border ground delivery (UPS Standard), Worldwide Economy e-commerce service, and UPS Worldwide Express Freight for large palletized shipments. Supply Chain Solutions encompasses one of the largest U.S. domestic and global airfreight carrier/forwarder operations, ocean freight (full container load, less-than-container load, multimodal), customs brokerage, global logistics and distribution/fulfillment services (including automated multi-client and dedicated facilities), specialized healthcare and cold-chain logistics (bolstered by the acquisitions of Frigo-Trans and Biotech & Pharma Logistics in January 2025), and digital/on-demand businesses such as Roadie (crowdsourced delivery), Happy Returns (returns via The UPS Store network), and UPS Capital (supply chain and shipment insurance solutions); the company divested its truckload brokerage business (Coyote) in September 2024. UPS serves a broad customer base—1.6 million shipping customers and more than 10.1 million delivery recipients daily—spanning healthcare, B2B, small- and medium-sized businesses, and international markets, with strategic focus on high-yield growth areas; Amazon.com and its affiliates represented about 11.8% of 2024 consolidated revenue (mostly within U.S. Domestic Package), though an agreement reached in early 2025 will reduce that volume by more than 50% by June 2026 as UPS shifts toward higher-yielding business.

The company employs approximately 490,000 people worldwide, competes against numerous local, regional, national and international logistics providers and national postal services, and operates under extensive government regulation covering aviation, ground transportation, customs, environmental, labor, safety, and data protection matters in the U.S. and internationally.