Motorola Solutions, Inc. (MSI)

Motorola Solutions is a global provider of mission-critical safety and security technologies for public safety, government (including defense), and enterprise customers. Incorporated in Delaware as successor to Motorola, Inc. (organized in 1928 in Illinois), it serves more than 100,000 customers in over 100 countries. Its strategy is to unite its technologies into an integrated safety and security system that connects people and data, for example by tying together panic buttons, law enforcement notification, lockdowns, live video and mass notifications in a school.

The business is managed in two segments, Products and Systems Integration and Software and Services, with net sales reported across three product lines. Mission Critical Networks (MCN) covers land mobile radio infrastructure and devices (P25, TETRA, DMR and other professional and commercial radio), public safety and public carrier LTE devices, and MANET, HF and VHF technology from the August 2025 Silvus acquisition, plus related software, AI capabilities, installation, and managed and support services. Video Security and Access Control covers fixed, body-worn and in-vehicle cameras, access control, sensors, video management, AI analytics, digital evidence management, license plate recognition, and cloud and subscription offerings. Command Center offers cloud-native, on-premises and hybrid software for the public safety workflow from 911 call through case closure, along with interoperability across radio and broadband networks. In 2025 Products and Systems Integration had net sales of $7.3 billion (62% of the total), of which MCN was 84% and Video 16%. Software and Services had $4.4 billion (38%), split MCN 58%, Video 21% and Command Center 21%. Backlog was $15.7 billion at December 31, 2025, with about $4.8 billion expected to be recognized in 2026.

Customers include federal, state and local public safety and government agencies, defense users, and enterprises such as schools, hospitals, businesses, stadiums, transportation systems, utilities, retailers and airports. The base is fragmented. Sales go through a direct sales force focused on the largest accounts and through channel partners, including independent dealers, distributors and software vendors. The U.S. government is the largest customer at about 8% of 2025 net sales. Payment terms generally run 30 to 45 days in North America and up to 90 days elsewhere. Sales tend to be higher in the second half of the year, with the fourth quarter the strongest.

Contract manufacturers produce most products across locations worldwide, including Mexico and Malaysia, and the company also manufactures, assembles, customizes and integrates products in the U.S. Some materials and components, including memory, come from single-source vendors, and imports are exposed to tariffs and import duties. R&D spending was $970 million in 2025, with about 40% of employees in R&D and engineering and principal facilities in the United States, Poland and Malaysia. The company held about 6,630 granted patents at year-end 2025 and licenses the Motorola trademarks from Motorola Trademark Holdings, LLC. Competitors include Airbus, L3Harris, Hytera, Sepura and Tait in MCN; Axon, Axis, Bosch, Genetec, Hikvision, Verkada and Flock in Video; and Tyler Technologies, CentralSquare, Mark43 and RapidSOS in Command Center. The principal executive offices are at 500 W. Monroe St., Chicago, Illinois.