Fidelity National Information Services, Inc. (FIS)

FIS is a global financial services technology company headquartered in Jacksonville, Florida, incorporated in Georgia as Fidelity National Information Services, Inc., and traded on the NYSE under "FIS." The company provides technology solutions to financial institutions, businesses, and developers, focusing on digital transformation across payments, banking, and investing. On January 31, 2024, FIS completed the sale of a 55% equity interest in its Worldpay Merchant Solutions business to GTCR-managed private equity funds, retaining a 45% non-controlling stake in the resulting Worldpay joint venture; consequently, Worldpay's results are now reported as discontinued operations and FIS no longer reports a Merchant Solutions segment. FIS's competitive strengths include its globally respected brand, deep domain expertise and broad solution portfolio, long-term multi-year client relationships with high retention, modern cloud-based technology infrastructure, and global scale.

The company's growth strategy centers on building, buying, or partnering to expand solutions, driving client innovation, improving operational efficiency and scalability, expanding distribution through its global sales force, and strategically allocating capital. FIS reports results through two operating segments—Banking Solutions and Capital Market Solutions—plus a Corporate and Other category; total consolidated revenue was $9.821 billion in 2023, $9.719 billion in 2022, and $9.339 billion in 2021, with Banking Solutions being the largest contributor. The Banking segment serves financial institutions of all sizes with core processing, digital banking, fraud/risk/compliance, card and retail payments, electronic funds transfer/network, wealth and retirement, and item processing/output solutions.

The Capital Markets segment serves asset managers, brokerages, insurers, and other institutions with trading and asset servicing, lending, and treasury and risk management solutions. Corporate and Other includes overhead costs and non-strategic businesses being wound down. FIS operates in an intensely competitive landscape against internal IT departments, payment processors, exchanges, card associations, and other technology firms, competing on technology quality, integration, service, and pricing.

The company invests significantly in R&D to modernize its proprietary software platforms and develop new digital and risk-management solutions. FIS operates under extensive regulatory oversight spanning banking regulation (FFIEC, FDIC, OCC, FRB, NCUA, CFPB), payment services, anti-money laundering, sanctions, anti-corruption, data privacy (GDPR, CCPA, and others), securities regulation (SEC, FINRA) for its broker-dealer and transfer agent subsidiaries, money transmission, and consumer reporting/protection laws (including its ChexSystems subsidiary under FCRA). As of December 31, 2023, FIS had more than 60,000 employees, over 38,000 outside the U.S., with about 10,000 represented by labor unions or works councils; following the Worldpay Sale, headcount as of February 1, 2024 was approximately 52,000 employees.

The company emphasizes employee wellness, safety, and community-support programs such as FIS Cares.