PC CONNECTION INC (CNXN)

Connection is a Fortune 1000 global IT solutions provider, founded in 1982, that aims to simplify the IT customer experience and connect people with technology. Dedicated account managers work with customers to design, deploy and support IT environments using hardware, software and services purchased from manufacturers, distributors and other suppliers. The company has been named to the Fortune 1000 and the CRN Solution Provider 500 for twenty-four straight years, and its technical experts hold more than 5,000 professional certifications.

The company operates under the Connection brand through three segments: Connection Enterprise Solutions, Connection Solutions and Connection Public Sector Solutions. It offers over 460,000 products, including computer systems, data center solutions, software, peripherals, networking communications and accessories, from vendors such as Apple, Cisco, Dell, Hewlett-Packard, Hewlett-Packard Enterprise, Intel, Lenovo, Microsoft and VMware. Services include managed and professional services, delivered by company personnel and third-party providers. Its Technology Solutions Organization handles the design, configuration and implementation of solutions, and its Industry Solutions Group advises on vertical markets. Targeted focus areas are data and automation, workplace transformation, cloud, cybersecurity and technology services. Its GlobalServe offering provides global procurement through in-country suppliers in over 150 countries. The company is also building AI and automation capabilities, including AI workshops and AI infrastructure design and optimization services, through its CNXN Helix effort launched in 2023.

Enterprise serves large enterprise customers, Connection Solutions serves small to medium-sized businesses, and Public Sector serves federal, state and local government and educational institutions. In 2024, about 42.2% of sales came from medium-to-large businesses, 37.4% from SMBs, and 20.4% from government and educational institutions. Sales come from outbound inside and field sales, its websites, and direct responses to advertising. At December 31, 2024, the company employed 711 sales representatives. They focus on the business, education, healthcare, retail, finance, manufacturing and government markets and are supported by engineering, technical and administrative staff.

The company partners with more than 2,500 suppliers and uses its logistics capabilities to ship products quickly. Its Technology Integration and Distribution Center includes an ISO 9001:2015 certified technical configuration lab. It competes in a U.S. IT market largely served by local and regional value-added resellers, and manufacturers also distribute through multiple channels, including their own direct marketing and internet sales. The company cites barriers to new entrants such as the time needed to build a customer base, infrastructure costs, vendor relationships and the purchasing efficiencies of larger competitors. The text does not state the headquarters location.