Chewy, Inc. (CHWY)

Chewy, Inc. is an online retailer of pet products, supplies and prescriptions, with a stated mission of being the most trusted and convenient destination for pet parents and partners. It began operating as Chewy.com in 2011, converted from a Delaware LLC to a Delaware corporation in 2016, and completed its IPO of Class A common stock on June 18, 2019. Customers use its websites and mobile applications to shop and to manage their pets' health, wellness and merchandise needs, and the company emphasizes personalized, high-touch customer service and its Autoship subscription program to drive loyalty and repeat purchasing.

The company offers approximately 190,000 products and service offerings from about 4,000 third-party brands, along with its own private brands, including Frisco, American Journey, Tylee's, Vibeful (pet wellness) and Get Real (fresh, minimally processed dog food). Its health offerings include Chewy Pharmacy, which it describes as the #1 pet pharmacy in America, with compounding capabilities; the "Connect with a Vet" telehealth service; and CarePlus insurance and wellness plans. It also operates Chewy Vet Care clinics (18 as of 2025) and PracticeHub, an e-commerce solution that integrates with veterinary practice software and had about 20,000 enrolled practices as of February 1, 2026. Other offerings include free educational content, PetMD.com, a sponsored ads suite for vendor partners, and veterinary cloud technology acquired through Petabyte in 2022.

Chewy serves pet parents in the U.S. and Canada, where it launched Chewy Canada in 2023, through its websites and mobile apps, with customer service centers operating 24/7. It operates in the pet industry, covering food and treats, supplies, medications, other health products and services. It competes with online retailers, omnichannel retailers, suppliers' own websites, brick-and-mortar pet specialty stores, mass merchandisers, food stores, wholesale clubs, farm/feed stores, drug stores and veterinary channels, on price, selection, delivery and service. Net sales are fairly evenly spread across quarters, ranging from 24% to 26% per quarter in fiscal 2025.

Chewy fulfills orders through a network of fulfillment centers in the U.S. and Canada, which can serve over 80% of the U.S. population overnight and almost 100% in two days, and it invests in automation and AI in those facilities. It relies on a scalable in-house technology platform and works with manufacturers to develop its private brands. It protects its trademarks, domain names and other intellectual property. The company employed approximately 18,000 full-time and part-time employees as of February 1, 2026, none of them unionized, and donated $47 million in products to animal shelters and rescues in fiscal 2025.