CITIZENS FINANCIAL GROUP INC/RI (CFG)

Citizens Financial Group, Inc. is a bank holding company headquartered in Providence, Rhode Island, incorporated in Delaware in 1984. It offers retail and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations, and institutions. Its banking subsidiary is CBNA, and its primary federal regulator is the Federal Reserve Board, with the OCC regulating CBNA. At December 31, 2025, it had total assets of $226.4 billion, total deposits of $183.3 billion, stockholders' equity of $26.3 billion, and total client assets of $61.9 billion, including $35.9 billion of assets under management.

The company manages its business through two segments, Consumer Banking and Commercial Banking, with remaining activities, mainly treasury and community development operations plus unallocated items, reported as Other. Consumer Banking offers deposits, mortgage and home equity lending, credit cards, small business loans, and wealth management, along with education and point-of-sale finance loans and select digital deposit products nationwide. Citizens Private Bank and Private Wealth combine banking and wealth management for high- and ultra-high-net-worth individuals and families, investors, entrepreneurs, and businesses. Commercial Banking provides lending and leasing, deposit and treasury management, foreign exchange, interest rate and commodity risk management, loan syndication, corporate finance, mergers and acquisitions advisory, and debt and equity capital markets services. It is organized around Middle Market & Midcorporate Commercial & Industrial, Commercial Real Estate, Capital Markets and Advisory (Corporate Finance, Capital Markets, and Global Markets), and Treasury & Wholesale Payments, which includes receivables, payables, liquidity management, commercial cards, and trade finance.

Customers include consumers, small businesses, high-net-worth families, middle-market and mid-corporate companies, private equity sponsors, institutional developers, investors, and real estate investment trusts. Commercial real estate financing focuses on multifamily, office, industrial, retail, healthcare, and hospitality projects. The retail footprint spans more than 1,000 branches in 14 states and the District of Columbia, predominantly in New England, the Mid-Atlantic, and the Midwest, plus 75 non-branch offices. Private Bank offices are in California, Florida, New York, and Massachusetts, and some lines serve national markets. The company's strategy rests on a transformed Consumer Bank, a best-positioned Commercial Bank, and a premier Private Bank.

Consumer Banking distributes through about 1,000 branches, including 117 in-store locations, 3,100 ATMs, about 5,100 branch colleagues, and about 1,500 specialists, as well as telephone service centers and online and mobile platforms. The company had 17,398 full-time equivalent employees at year-end 2025, mainly in New England and the Mid-Atlantic. It competes with community banks, super-regional and national banks, credit unions, FinTech and digital-only banks, private credit lenders, commercial finance and leasing companies, hedge funds, and private equity firms. As a financial holding company and Category IV firm with over $100 billion in assets, it is subject to extensive federal regulation, including by the CFPB, SEC, and FINRA.