CCC Intelligent Solutions Holdings Inc. (CCC)

CCC, founded in 1980, is a Software-as-a-Service and AI platform provider for the insurance economy, serving insurers, repairers, automakers, parts suppliers and others. Its multi-tenant cloud platform connects more than 35,000 businesses and digitizes mission-critical workflows, commerce and customer experiences. The business rests on two pillars: automotive insurance claims and automotive collision repair. CCC pioneered Direct Repair Programs (DRP) in the U.S. in 1992, which connect auto insurers and collision repair shops and have created a network effect for the platform. The company has processed more than $2 trillion of historical data, which it uses to build proprietary data assets, analytics and AI-enhanced workflows.

Its insurance solutions help carriers manage workflows across the claims lifecycle and build intelligent customer experiences. Its repair solutions digitize processes for collision repair facilities to drive growth, streamline operations and improve repair quality. Its AI solutions cover vehicle damage detection, claim triage, claim handling, repair estimating, intelligent claim review and subrogation. CCC has developed more than 400 AI models, used by more than 125 U.S. insurers and more than 15,000 U.S. collision repairers. It has digitized total loss valuations, repair estimates, DRP programs, shop management, parts ordering, medical claims, payments and more. In January 2025 it acquired EvolutionIQ, adding claims solutions for disability and workers' compensation lines, and it also offers CCC Casualty solutions for bodily injury claims.

CCC has more than 35,000 customers. These include more than 300 insurers, among them 27 of the top 30 U.S. automotive insurance carriers and 9 of the top 15 disability carriers by direct written premiums, plus hundreds of regional carriers. They also include more than 30,500 collision repair facilities, more than 6,000 parts and diagnostics suppliers, and 14 of the top 15 automotive manufacturers by vehicles in operation. The company's position is grounded in automotive insurance, the largest U.S. property and casualty sector at nearly half of direct written premiums. It is investing to digitize the entire automotive claims lifecycle and to expand into adjacencies such as other insurance lines. Customer contracts are long-term, and the network's interconnectedness reinforces those relationships.

CCC runs on a secure multi-tenant public cloud platform with over 888,000 registered users and 5.7 billion database transactions per day. The company deployed more than 1,700 software releases in 2025 and reports 99.9% average uptime since January 2021. The network processes more than 600 million interface transactions a year, and CCC handles more than $200 billion of customer transactions annually. It invests heavily in research and development, focused on cloud and AI, and uses dedicated implementation and training teams. Its growth strategy centers on adding customers, particularly in the U.S., and expanding its solutions. The text does not identify specific suppliers, competitors or the headquarters location.